NDIS Logo Use and Rules for Providers In Australia
The NDIS logo can only be used by registered providers. Knowing the rules helps you stay compliant and build trust with participants.
Official NDIS Logo Usage Rules
The NDIS Commission outlines strict conditions for displaying the logo. Providers should take these rules seriously, as misuse can result in compliance action. Key rules include:
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Registered providers only — unregistered businesses cannot use the logo under any circumstances.
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No alterations — the colours, proportions, and design must remain unchanged.
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Correct context — the logo can only be applied to services you are registered to deliver.
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Use approved files — only the official files supplied by the Commission are acceptable.
📌 Pro tip: Add logo compliance to your internal policies. Regularly check marketing materials and digital channels to ensure the logo is used appropriately.
Where You Can Display the NDIS Logo
Knowing where the NDIS logo is allowed makes it easier to apply correctly across your organisation. Approved uses include:
- Websites — service pages, provider portals, and contact sections.
- Printed material — brochures, posters, and business cards.
- Signage — reception areas, service locations, and event stalls.
- Participant documents — service agreements, onboarding packs, and welcome kits.
The logo should always appear in a way that supports participant trust, without overshadowing your organisation’s own brand identity.
Why the NDIS Logo Matters
The NDIS logo is more than a design — it’s a nationally recognised symbol that shows your organisation has met strict quality and safety standards. For participants and families, seeing the logo provides reassurance that a provider is accountable to the NDIS Commission.
Because of this significance, NDIS logo use is carefully controlled. It’s not a general disability sector graphic, and it can’t be used for promotion by unregistered providers. The rules ensure participants are not misled and that only approved providers benefit from the credibility the logo brings.
Request Branding Support
NDIS branding rules can be confusing, especially if you’re managing multiple services or working with outside contractors. Our team helps providers apply the NDIS logo correctly, create participant-friendly materials, and design websites that meet NDIS compliance.
Downloadable NDIS Logo Files
When your registration is approved, you’ll be given access to the official logo package through the NDIS Commission. These files include:
- High-resolution formats for printing professional brochures and signage.
- Web-ready versions for websites, portals, and online communications.
- Accessible options for participant-facing documents, designed to meet inclusivity standards.
Avoid downloading logos from search engines or third-party templates. Using unofficial or outdated versions reduces credibility and may breach compliance rules.
Your Top Questions, Answered
Do I get the NDIS logo as soon as I apply?
No. You only receive the official files after your registration is approved.
Can unregistered providers use the NDIS logo in ads or brochures?
No. The logo is strictly for registered providers. Using it without approval is considered misleading advertising.
Can I use the NDIS logo when promoting partner services?
No. The logo can only represent your own approved services, not external partners or affiliates.
Is using the logo compulsory?
No. Providers don’t have to use the NDIS logo, but when they do, it must be applied correctly.
What if I misuse the logo by mistake?
The NDIS Commission may require you to correct the issue. In serious cases, misuse could result in penalties or damage to your registration.
Want to Reach and Support More Participants?
You’ve read this far, so you know an accessible, compliant website isn’t optional anymore. It’s how participants find you, how you build trust, and how you demonstrate your commitment to inclusion.
Here’s what happens next:
• Book a free 30‑minute consultation (no obligation, no pushy sales).
• We’ll discuss your services, answer your questions, and provide honest recommendations.
• If we’re a good fit, we start your project within 5 business days.
• Your website launches in 4 weeks.